My rental in Phoenix was a great value. Need to be prepared for a different rental experience as you have to do everything online or, worst case, by text to get the secret code to unlock the lock box when you get to the rental lot. Transportation back and forth from the airport was a no-wait experience on both ends. Their website needs some work as even when you pick English as the language some questions come up in Spanish. As I am currently learning Spanish, was not a big deal. As I had no problems with the car, I did not have to experience the potential lack of customer service if I did. I was definitely "wary" when I read the reviews after I booked but it worked out well for me.
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