We booked our Bali holiday with Yasha from the Richmond branch. She was an absolute delight to liaise with. she was very patient with us and made sure all our needs were met throughout the booking process. We had to go back and forth a few times, and not once did she fail to provide excellent customer service. She even went above and beyond by staying back past her working hours just so that we don't loose our flight booking. We used Flight Centre in 2018 and had a very positive experience. The fact that the service remained the same after all these years, has convinced us to be using Flight Centre for all our future holidays going forward.
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