Review Time
I was fortunate to meet Catrina when considering a trip to Egypt. With her local experience, we discussed various options so that I could visit a number of sites in a short space of time. Right up to the final decision she was keen to ensure it was the optimum trip which included two nights in Cairo to see the Pyramids and Museums, flight to Aswan for Abu Simbul, Temple of Philae, Botanical Gardens, Nubian Village and checking into a premium Cruise north down the Nile to Luxor for the Valley of the Kings, Karnack, Luxor Temple and Temple of Hatshepsut. So much history.
Harriet helped us book flights to Sydney. Then, teamed up with Greg, they both excelled at giving advice and helping us to work through being unloaded from our Etihad flight home after 2 hours on the tarmac - because the war in Iran had just started! Then keeping us updated on the options open to us with advice on the best solution when circumstances were changing by the hour. We now have flights home next week via Johannesburg!
Having used Flight Centre for over 10 years for our trips to Oz , to visit our kids & grand kids , this years planned visit has been absolutely seamless in booking & arrangements , we cannot speak highly enough of our travel consultant Harry Bruce who has gone above & beyond in his response to appease a couple of not too tech savvy pensioners-well done Travel Centre-well doneHarry!
We met Chris from the Kingston store at Destinations Exhibition in London.
He took our brief, having offered us a welcome water and a seat, and swiftly advised on a more-than-suitable trip. It ticked all our boxes. He immediately followed up on email with a quote, did some tweaks, and today secured our booking. Well done. Highly recommended.
Outstanding company that is both professional and friendly. If you're looking for flights, definitely consider this service. I want to express my gratitude to a representative at the local branch, who was articulate, extremely helpful, and consistently kept me updated on any changes.
The representative took into account all our preferences regarding our upcoming trip to the USA. She provided us with a list of priced options to help us make a decision as a group. We selected the flights that suited our needs and felt we received great prices. The representative booked our return flights with meticulous attention and kept us updated throughout the process. Kudos to the team for their outstanding service.
The Senior Travel Consultant provided outstanding support throughout my travel arrangements. She went above and beyond, making a complicated process feel effortless. I appreciated her consistent updates regarding my refund, which made the experience much easier.
I must rate my experience with the representative from the service a perfect 5/5. I tasked her with the challenging job of arranging flights across multiple locations, with specific airlines and a particular hotel room requirement. I was impressed by how she handled my numerous calls with remarkable patience and professionalism. She even took the time to investigate specific room types at the hotel and ensured that all my flights were scheduled at convenient times. I can't express my gratitude enough and would highly recommend her to anyone needing a meticulously planned itinerary. Many thanks.
The staff at the local office were incredibly friendly, professional, and genuinely helpful. After struggling with online booking, it was refreshing to meet such supportive staff, especially one representative who was eager to assist and made my visit seamless. I highly recommend their services!
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