Had THE best experience with Ryan Van Der Merwe from flight centre (Pendoring Office Park branch). Our original flights to Hong Kong via Qatar that I booked myself on Standard Bank travel were cancelled 5 days before departure- needless to say there is still a 12 week wait on that refund. Bearing that in mind, when I called Flight Centre and got put through to Ryan- he handled the whole rebooking so well that even with all the stress I felt calm. Ryan was always ahead of any updtaes, he communicated every little change like flight delays or updates, he was easy to get a hold of , you don't need to wait on the phone for 30 min to speak to different agents. The experience was great and I will definitely book all future overseas holidays through him!
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