I’m extremely disappointed with the service from Flight Centre.
My flight dates were changed unexpectedly, and I was not properly informed. Instead, I had to reach out myself to find out what was going on — there was no proactive communication from their side, which is very frustrating.
If there were going to be changes, I should have been notified at least a day in advance. Some of us plan ahead, and this completely disrupted everything I had already arranged.
Because of this sudden change, I now have to contact multiple places to request refunds for bookings I made based on my original itinerary. Unfortunately, some of these places do not even offer refunds, which means I’m now facing unnecessary financial loss.
When I made these bookings, I trusted that my flight arrangements would remain reliable. This situation has been incredibly frustrating and disappointing.
I expected much better communication and consideration.
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