This has been the worst customer service I have ever experienced. I booked through Flight Hub and paid extra for cancellation and Flex Fare to change flights if need be. I tried to make changes to my flight and was told it was not going to cost me any extra, and was then told it was an extra $900 just to change the return flight. The total round trip cost was $750.00. I was online for 12 hours one day waiting for a live agent. Another day, 5 hours on the phone. Two other days, at least 5 hours waiting for a response from an AI agent. Hands down the worst experience I have ever had dealing with any company. I called the original airline to see what the change to the flight would be if I had booked it through them, and was told it would be a free change. This company is scamming people out of money.
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Based in Ontario, Canada, Flighthub is one of the Canada's fastest growing online travel companies. With a dedicated team with over 20 years experience of serving Canada's travel needs offline, we decided to take our expertise to the web and develop amazing software to improve every aspect of the travel process. We are a well skilled team software engineers and travel specialists that work tirelessly to make Flighthub one of the best sites to plan, book, and manage your travel plans.See more
