flighthub.com
I am writing to express my complain about serious errors in the handling of my ticket change request, which directly resulted in my wrongful denial of boarding and $2000 extra cost.
I purchased my Turkish Airlines ticket on Aug 8 through FlightHub. I received return flight schedule change notifications from on Sep 22 and Oct 2. You changed my return flight from Jan 1 to Jan 3 at no cost. However, on Jan 3, the Airline abounded me boarding due to your agent error on change handling process. Airline blamed your agent.
Unfortunately, your line was so busy and after 90 minutes waiting and missing the flight, your agent didn't solve it and I had to buy new ticket for $2000 extra cost.
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