I booked ticket through flight hub agent on call . first Agent try to book flight via US.Since we all know that visitor visa is required . So Agent book the flight from Calgary to Delhi via London. While return ticket booked by agent from Delhi to Calgary via Munich and Frankfurt as layover.
Agent did not ask whether I have Schengen visa or not.
when I try to board a flight from Delhi , Lufthansa airline prohibited me from boarding. Since I don't have Schengen visa.
I called customer care number and they transfer the call to AI agent. Which did not done any thing. I waited one hour on international call for human agent come on call .no one attend the call.
Finally I booked another costly ticket from different airline to come to Canada.
very bad experience with flight hub and their service. We book ticket from agent so we can proper ticket and they should update as well for visa or any other requirement. Since they are doing booking work on daily basis.
Claim your business profile now and gain access to all features and respond to customer reviews.
