I booked a flight with a flex Tarif and have tried to reschedule it now for three days. The phone Hotline does not answer, the chat persons einher promise me to get back to me via email or the phone - they never do - or offer me a new flight at a higher cost than the original one due to rescheduling fees of the Airlines presumably. The good reviews on here are probably chat Bots - the names sound similar to the employees on the chat. Do not book with them if you want to reschedule!
1104-155-852
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