I booked my flights through their website and paid for an extra checked bag at the time of booking. However, this baggage option was never transmitted to the airline. At the airport, the airline confirmed that only one bag was registered under my name, and I was forced to pay again directly at the airport in order to travel.
I provided all evidence (receipts, photos from the airline’s system) and submitted an official complaint, which was acknowledged, but I received no resolution or meaningful response.
In addition to this, FlightNetwork appears very prominently in Google search results and can easily be mistaken for an official airline website. Because of this, customers may end up paying significantly more than if they had booked directly with the airline — in my case, and in similar experiences, up to around 25% more for the same ticket.
Overall, this platform adds no real value compared to booking directly with the airline, charges higher prices, and offers very poor customer support when something goes wrong. I would strongly recommend booking directly with the airline instead.
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