flightright.de

4.2
4.2 Based on 404 reviews

...

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Average Rating

4.2

/
5

404 Reviews

5 Star
76%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
19%

All Reviews

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Review Time

CircleOfHapiness15
Disappointing experience with no clear answers

I waited nearly two months, submitted all requested documents, and fully cooperated — only to receive no significant explanation. After weeks of silence, I was given a vague response about a “low chance of success.” This was a complete waste of my time. I cannot recommend this service.

1
Date of experience: Dec 04, 2025
Georgia Carter
Long wait with no clarity

I waited almost two months, provided all requested documents, and was fully cooperative — but received no real explanation in return. After weeks of silence, I was given a generic response about a “low chance of success.” This was a complete waste of my time. I cannot recommend this service.

1
Date of experience: Dec 04, 2025
Unsatisfactory customer service and negotiation

They fail to achieve favorable outcomes for their clients, with poor communication and overall difficulty in collaboration. I hope to update this review if the situation improves.

1
Date of experience: Nov 30, 2025
Loulebe
Exceptional support

Exceptional, quick, and dedicated assistance.

5
Date of experience: Nov 26, 2025
Lack of professionalism and unclear costs

They delayed my claim for over three months, and when I inquired, they stated they were taking action, despite no visible progress. Moreover, pricing details are not clearly presented. Ultimately, we were charged 50%, which was not explicitly mentioned in their marketing materials or terms. The price list seemed to appear only during a test claim. This raises concerns about customer rights. I recommend seeking alternatives.

1
Date of experience: Nov 25, 2025
Gideon Wright
A positive experience overall

I had a very positive experience with the service. Although the entire process took about a year, aside from sending a few documents and communicating via email, I didn't have to deal with any complicated procedures. In the end, I received half of what I claimed (after tax and fees). Given the minimal effort on my part, I would definitely recommend it to anyone facing similar flight issues.

5
Date of experience: Nov 19, 2025
UnyGo
Took a year, but they succeeded

It took a year, but they were the only ones able to secure compensation for my delayed flight.

5
Date of experience: Nov 19, 2025
Rafael Rossi
Outstanding service!

5
Date of experience: Nov 18, 2025
Blanche Clark
Not worth it!

Submit your claim directly to the airline for a full refund instead of around 65%.

1
Date of experience: Nov 12, 2025
NW16
Comprehensive support until payment received

They handled everything and kept us informed about the situation.

5
Date of experience: Nov 09, 2025

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