Review Time
I waited nearly two months, submitted all requested documents, and fully cooperated — only to receive no significant explanation. After weeks of silence, I was given a vague response about a “low chance of success.” This was a complete waste of my time. I cannot recommend this service.
I waited almost two months, provided all requested documents, and was fully cooperative — but received no real explanation in return. After weeks of silence, I was given a generic response about a “low chance of success.” This was a complete waste of my time. I cannot recommend this service.
They delayed my claim for over three months, and when I inquired, they stated they were taking action, despite no visible progress. Moreover, pricing details are not clearly presented. Ultimately, we were charged 50%, which was not explicitly mentioned in their marketing materials or terms. The price list seemed to appear only during a test claim. This raises concerns about customer rights. I recommend seeking alternatives.
I had a very positive experience with the service. Although the entire process took about a year, aside from sending a few documents and communicating via email, I didn't have to deal with any complicated procedures. In the end, I received half of what I claimed (after tax and fees). Given the minimal effort on my part, I would definitely recommend it to anyone facing similar flight issues.
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