I booked flights through a platform that used this company to issue tickets without informing me. After canceling a child’s ticket, I received confirmation that the refund was submitted, but over 2.5 months later, I still have received nothing. The company keeps claiming they haven't received funds from the airline, yet the airline confirmed the cancellation was processed. Their customer service provides only generic responses and lacks accountability. I’m forced to escalate this matter to relevant authorities. If you care about your money, don’t book through this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.