Review Time
This platform is awful, with numerous hidden charges for basic services that are typically free elsewhere. After selecting everything needed, the total cost often matches or exceeds what you'd pay by booking directly with the airline. It's better to use this site just to find the cheapest flights and then book directly with the airline.
This platform is terrible, with too many hidden fees for basic services that others provide for free. Once you select everything you need, the total cost often ends up being the same or higher than booking directly with the airline. It's better to use this service to find the cheapest flights and then book directly with the airline.
I found a flight priced at around £600 to London from Vietnam. After going through the booking process, I reached the payment screen, only to be told the flight was no longer available at that price and it changed to £6500. Be cautious—it’s just one click away from being scammed.
My experience with the company has been incredibly stressful and frustrating. Due to a confirmed booking error, my ticket became unusable, leading to financial losses and significant distress. I requested a full reimbursement and compensation for the stress caused by their mistake. After four months, I am still waiting for my money, and despite repeated inquiries, they have not taken responsibility. Their responses have been slow and unhelpful, making it feel like dealing with scammers rather than a legitimate company. If you value your money and peace of mind, avoid this service at all costs.
I booked flights through a platform that used this company to issue tickets without informing me. After canceling a child’s ticket, I received confirmation that the refund was submitted, but over 2.5 months later, I still have received nothing. The company keeps claiming they haven't received funds from the airline, yet the airline confirmed the cancellation was processed. Their customer service provides only generic responses and lacks accountability. I’m forced to escalate this matter to relevant authorities. If you care about your money, don’t book through this service.
They are keeping €40 of my €60 refund for 'administration' despite the airline having processed the refund. I booked a flight with them, and the airline refunded both parts quickly. Now, I’m left waiting and have had to contact them multiple times, only to be told they keep a portion for 'admin' costs. This has been incredibly frustrating during an already difficult time.
We planned an important family holiday for 11 members, but one family booked through this service and was left stranded because they didn’t pay the airline for tickets booked months ago. This has ruined our family trip. My daughter has spent two days trying to resolve the issue while the rest of us are at our destination. Use this service at your own risk.
This has been the worst experience I’ve ever had with a company. I canceled my flight over a year ago, and they still refuse to process my refund for government taxes. They lack accountability, and I expected better since I booked through a reputable platform.
This is a complete joke! The price increased by £300 at checkout. They take bookings without securing flights and then try to fill them after taking your money. Their customer service is abysmal; I still haven’t received a refund over 20 days later. This is unacceptable!
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