Go to gate is receiving this negative review due to being a Booking.com Affiliate.Never had any issues with booking.com until this time and this is enough to make me and my family take a decision to never use them again. EVER. I had a flight booked with possibility to change the date of the flight. I reached out to to customer service and asked them to bring the date forward. They changed the date, made me pay the difference and Go to Gate sent me the new link with new booking for amended date. At the airport I got boarding pass went through security and to the gate when we came to realise that boarding pass was printed out for the old date. Following multiple calls to booking.com flight service my ticket was raised and escalated but not resolved on the day. I ended up waiting at the airport for 8 hours and had to make a hotel reservation while they are still investigating what happened, instead of prioritising me as a customer that has been unable to fly and was not provided any resolution within 24 hours - all because booking.com has made a mistake. I will make a formal complain and make the escalation as much as possible. In the mean time I will make anyone I know aware to avoid booking.com like a plague - A multibillion company in revenue.At this point I am not sure if this was error made by go to gate but because of the delay that this has caused and the resolution that was not presented to me on the day Go to Gate is also responsible.
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