flights-us.gotogate.com

3.5
3.5 Based on 44 reviews

...

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Craig S.
Frustrating Flight Change Experience

I reached out to the support team on 1/6/2026 to modify my flight from Dallas to Dubai for the dates 2/21-3/1, but the representative mistakenly altered my date to 2/1-3/1. I've been attempting to contact the service for days to rectify this issue, yet I've received no response—no text, email, or phone call. They could easily confirm the error by reviewing the recorded conversation. This situation is extremely frustrating; I just need help. I've already paid the full ticket price plus the change fee. I've called multiple times and received the same response, with no updates regarding my situation. My trip is nearing, and I need this resolved, or it will disrupt my entire travel itinerary, including my hotel and transportation plans. Can anyone assist me?

1
Date of experience: Jan 06, 2026

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