I booked a flight from Amsterdam to Rome with booking.com (ITA airways)The flight got cancelled by the company and rescheduled to the evening. I contacted multiple times bookings to reschedule my flight because I could not leave in the evening. I had a flexible plan,in addiction if it's the company who cancel the booking there are no additional coasts to change it .They just reassured me on chat and then by phone, but 6 days later I was still waiting for my flight to get changed.I finally called directly the flight company and they did the change for me in 15 min!!!! They weren't supposed to do it but my flight was 2 days later and if I would have waited for booking I would have missed the flight.
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