NOTIFIED BOOKING.COM TO CANCEL 3 rooms oct. 3 Hilton Garden Inn Halifax. HILTON waived cancellation fee and notified Booking.com. Spoke with Hikton and confirmed they did not charge me. Yet Nov. 24th Booking.com sent email with cancellation charges for 3 rooms.. they made the error yet have asked me to go through a rigorous process to request refund. Every time I deal with their customer service it's a nightmare. I don't know where else to go as I book a lot of hotels cars and flights. Any suggestions
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