I was prepared for a longer delivery time, knowing that products are shipped in small batches. However, my order, which was supposed to arrive a month ago, never showed up. After filing a claim, I learned that the delivery method involved leaving packages unattended at my door. UPS confirmed they resolved the claim, reimbursing the seller, which means they profited without delivering my product. I opened a support ticket and was told a replacement would arrive within two weeks, but it’s been nearly four weeks with no response. This experience highlights the company's poor customer service and communication. I plan to report this situation to consumer protection, as I refuse to let this go.
Claim your business profile now and gain access to all features and respond to customer reviews.
