I am extremely disappointed with the kind of service I have received from Flipkart.
Your delivery partner’s behavior is completely unprofessional. Whenever I try to contact them, they disconnect the call without even listening properly. This is highly unacceptable.
Your customer service is equally pathetic. There is no proper response when trying to reach customer care. The app only provides an automatic chat system where customers cannot properly explain their issue. Even when connected to a live agent, they provide incomplete information and abruptly end the chat without resolving the concern.
This kind of service is not expected from a company like Flipkart. Neither your delivery partner nor your customer support team is able to provide proper assistance. It feels like customers are left helpless after placing an order.
I request immediate action on this issue and a proper resolution without further delay.
Very disappointed with your services.
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