Review Time
First, they delivered a product that was completely different from what was shown in the pictures—it’s a total scam. But the nightmare really began when I tried to contact their customer support. They have absolutely no sense of how to talk to a customer. Their executives are ill-mannered, unprofessional, and seem trained specifically to harass and irritate (Harassment) people.
I have spent hours on calls, repeating my story over and over again, only to be met with arrogance and zero solutions. This constant back-and-forth and mental torture has literally made me fall sick. It feels like they are intentionally trying to break the customer’s spirit so they stop asking for their rightful refund or replacement.
Flipkart is no longer a reliable marketplace; it’s a platform for mental harassment. Save your money, your time, and most importantly, your health. Do not buy anything from here! I will be taking this matter to the National Consumer Helpline (NCH) if this isn't resolved immediately."
अगले कदम के लिए सुझाव:
अगर आपकी समस्या अभी भी हल नहीं हुई है, तो आप इन तरीकों से दबाव बना सकते हैं:
सोशल मीडिया: इस रिव्यू को Twitter (X) पर डालें और @FlipkartSupport को टैग करें। इससे अक्सर जल्दी रिस्पॉन्स मिलता है.
ऑफिशियल शिकायत: अपनी शिकायत और ऑर्डर आईडी के साथ पर ईमेल भेजें.
कंज्यूमर फोरम: आप e-Daakhil पोर्टल के जरिए ऑनलाइन लीगल नोटिस भी भेज सकते हैं.
क्या आप चाहते हैं कि मैं आपके लिए एक ऑफिशियल ईमेल ड्राफ्ट भी तैयार कर दूँ जिसे आप उनके ग्रीवेंस ऑफिसर को भेज सकें?
How to File a Complaint Against Flipkart? (5 Proven Steps)
iconsumer.in
I am extremely disappointed with the kind of service I have received from Flipkart.
Your delivery partner’s behavior is completely unprofessional. Whenever I try to contact them, they disconnect the call without even listening properly. This is highly unacceptable.
Your customer service is equally pathetic. There is no proper response when trying to reach customer care. The app only provides an automatic chat system where customers cannot properly explain their issue. Even when connected to a live agent, they provide incomplete information and abruptly end the chat without resolving the concern.
This kind of service is not expected from a company like Flipkart. Neither your delivery partner nor your customer support team is able to provide proper assistance. It feels like customers are left helpless after placing an order.
I request immediate action on this issue and a proper resolution without further delay.
Very disappointed with your services.
If there were an option to give -5 stars, I would definitely choose that. My experience with Flipkart has been extremely disappointing. I raised an issue with my order 40 days ago, and it is still unresolved. The customer care team calls me every day, but each time they repeat the same response without providing any real solution. This has been very frustrating and unprofessional. I expected much better service.
Very poor delivery experience. My prepaid order (OD336827386078833100) was marked Out for Delivery but no delivery attempt was made and no call was received. Even after a conference call with senior support assuring delivery before 9 PM, the product was not delivered and the status was changed to “Delivery Rescheduled” without my consent. Extremely disappointing service and lack of accountability.
Flipkart is very wrost company giving wrong product always don't buy my dear frnds total dustbin products he is giving in shopping .amazon & meesho is best don't buy . Donga theif faltu app is flipkart
Worst Experience, doing fraud in returns even after following process of Serialized packaging
- No Control on their logistics
- FAKE ORDERS / RETURNS
- UNFAIR BUSINESS PRACTICES
- CLOSING TICKETS FORCEFULLY
They show a delivery date in a product but they don't even update about the status of the product where it is .. if we raise a cal they just say we will deliver after 5 days in a lethargic manner... Poor customer service ..
The service is deceiving customers by sending counterfeit products. They provide original packaging but deliver a fake item inside. I ordered a detergent and received a bogus version instead. When I raised my concern, they claimed they couldn't reach out to the seller and stated that even if they supply a fake product, they won't take any action.
Extremely unprofessional experience. I deeply regret my choice. They delayed the delivery, and now I'm unable to cancel the order. They suggest refusing the delivery, but I still have to cover cancellation fees. The service is far inferior to others.
The order I received was damaged and in poor condition. Despite numerous attempts, I couldn't return or replace it. The customer service was absolutely terrible! I will never order from this platform again and wouldn't recommend it to anyone.
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