This was the worst experience I've ever had; traveling with this service was a complete nightmare. The bus arrived 15 minutes late at a downtown gas station for a trip to a destination. After boarding and loading luggage, we had to sit on the bus for over 1.5 hours without any explanation, even from the driver. When passengers started asking about the delay, we were finally informed there was an issue with the bus and that another one was on its way. There was no consideration for anyone on board. I strongly advise against using this service; we are still waiting to reach our destination due to a reported air compression issue.
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