A night bus from Strasbourg to Paris stopped us for 3 hours in Besançon without letting us know nor inform us in advance about a “ technical “ issue and the driver ( impolite old man ) kept yelling at people for asking about the progress. Instead of providing almost 50 passengers with a second bus as an alternative they made us wait almost 3 hours for a technician who was not capable of identifying the issue not to mention the not working usb charging ports so in case of an emergency your phone is dead and I took the TGV to go to Paris and left them.Conclusion: please avoid this company at all costs just because they provide cheap trips does not mean they get to treat clients like total crap. Avoid it and do not give them a single penny
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
