Had a terrible experience last week, pre booked and prepaid for a return trip between Palmero and Catania in Sicily.The outward trip was fine but when we went for the return trip it was “ postponed “ for 25 hours !We were given 40 minutes notice by email of this.The local agent could not have been more uninterested and his advice was to find another company to transport us.We were working to a schedule and the situation was very stressful.All attempts to speak to anyone at the company have been unsuccessful
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
