I bought on Omnio a ticket for FlixBus, ( booking nr :3288151021)on 13 Sep 2025, but it didn’t arrive in time in my email, so I couldn’t use it. On top of that, the driver told me I wasn’t even registered among the passengers, which is something that usually happens when you buy a FlixBus ticket. I contacted Omnio’s customer service, but they were absolutely no help—they just redirected me to FlixBus customer service. FlixBus customer service confirmed I was registred among the passengers, so why the driver said I wasn't when I was trying to get on the coach at the stop? They didn't offer any refund. Avoid using both Omnio and FlixBus, terrible companies!
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
