Left my hat in the bus, and I reported the incident within a few days, but Flixbus told me it would take up to two months to contact and figure out what happened. And that's what they did, took all that time to figure it out because they said it's difficult to reach their partner companies (it was their own but though). In the end bus driver, the cleaner, or someone stole my hat, and the company is not doing anything about it.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
