Horror. I lost a plane connection because of Flixbus. I booked a trip in Romania from Focsani to Iasi. Bought a ticket with 2 seats and the departure time was 1525. I arrived in the bus station at 1517 just to find out that the bus left at 1508. It was the ugliest thing that could happen to somebody. How? The guy who worked there in the bus station told me I shouldn’t be so surprised and upset because it is a practice. How is this possible? Even after almost a month, even after I spoke with the customer service and she assured me i will get my money back and never got anything back, I am still shocked that this can happen in a civilized world. I DO NOT RECOMMEND FLIXBUS, just make sure you take a different bus company, but never this one. They are the worse company ever!
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
