I had seats booked for 27th November. Only just now I have recieved an email stating there has been a seat changed. I am travelling with my daughter who has special needs. We were 8A and 8B. Now I am 11A. How can Flixbus just change seats just like that. My daughter cannot travel from Manchester to Heathrow not sat with me and with a complete stranger. She will have a meltdown. This is so inconsiderate of Flixbus to send me this email at 23.25 with these changes. I hope when I board this bus there have some other alternative as I will take this matter further. I will not use Flixbus again.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
