I took Flix from London to Amsterdam and it was just terrible. The bus was over an hour late leaving London. During our return, The bus again was almost an hour late leaving. I had a 2 hour layover in Brussels and waited in a makeshift plastic covered shed that was horribly uncomfortable. The bus during this leg was almost two hours late, making my wait almost four hours in the elements. The bus, once boarded, was filthy. I have retained photos. Management were dismissive and lied. Telling me the total delay was 12 minutes according to their records. I was excited to ride the ferry while in England, but because they lied about the time that lapsed, I will never again use this service. I left on 10/18, returned on 10/21
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
