We booked return Leicester to Lhr and they cancelled return coach so we rebooked again.very impressed with journey going to airport and was going to recommend more people to use but returned journey changed my mind.we arrived early and ask driver if can get earlier coach so we don’t have to wait 3 hours at the airport after 26 hours of journey but he refused and coach had only 10 customers after 3 hours of waiting we got our coach but when we were getting in the bus driver said we have to pay for our hard case tiny hand luggage and I explained to driver that it’s a same luggage when we arrived at the airport and I did chat with customer service and they said it’s okay to take that longest it’s 7kg but he refused and charged us £24 dispite their was only 15 people were in the bus and because of that he was 10 minutes late and after all that when we arrived at Melton king changed of driver and there we’re having a nice chat and we arrived 15 minutes late so I had to pay for another uber taxi so in the end it cost me more than I expected.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
