Don't be fooled - there is no option to change the date or time of your reservation. Sure, there is a button to request it, but all it does is cancels your existing booking, charges you a complete ticket cancellation fee, and then prompt you to pay for a brand new ticket. Tried to move my trip by 1 hour with plenty of empty seats on the next bus a week in advance - had to buy a new ticket. What a scam! Flixbus, either don't charge a ticket cancellation fee for a change (price rate difference is ok of course) or don't advertise ticket changes as an option to mislead customers.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
