38 degree celsius, bus did not arrive. I waited an additional of 45 minutes, in the hottest day I could ever get in Barcelona, nothing... I leave, because I could not stand anymore because of the heat. Also bonus points for not a single seat in that location. Customer support tells me they cannot reimburse for a delay less than 120 minutes. Complete disregard for customers, actually even scam. How can I sit in 38 degrees weather to wait 2 hours for a bus??? Also I had a return journey too, and guess what, not a single dime returned.
Claim your business profile now and gain access to all features and respond to customer reviews.
Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
