I can handle the fact that they drive recklessly, that customer service is non-existent and badly payed drivers do not care a dime about you. But what I will not tolerate is that on my trip from Budapest to Belgrade, the toilet of the bus had leaked to the baggage compartment and stained my brand new backpack. Now it smells absolutely horrible and Flixbus refused to compensate because I do not have "proof" (please tell me how to prove on a photo that my bag smells like urine?!) Avoid this lousy company!
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more