If I could give 0 starts I would. I was provided the incorrect bus stop address by FlixBus. The bus was 50 minutes late, and then arrived to the wrong address. I was left stranded in 40 degree heat. When I tried to get a refund because of their error, they said that my tickets were used and denied me a refund. This is despite the fact that I had timestamped proof that I was not on the bus, and had to buy local bus tickets to get to my destination. Absolutely disgusting customer service, incredibly poor bus service and just an overall sham company. Save your money and your time and use local transport instead!
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
