Very very disappointed.I was traveling from Paris to London in flixbus on 4 june 2025. At boarder of France due to immigration check I lost my bus with my luggage inside the bus. I have many important documents and other stuff that are much necessary for me. I called their customer care department around 3 times but every time they say wait for 14 days. But they are unable to track my baggage. They should take care of customer's baggage but unfortunately we are very disappointed 😞.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
