This bus is the absolute worst! Do NOT RIDE A FLIX BUS if you care about your wellbeing and your health! I have rode various bus brands over the past 5 years and I must say that FLIX HAS BEEN THE ABSOLUTE WORST OF THE WORST! I live in Texas-where the extreme heat temperatures can rise up well past the 100 degree mark. I usually take the Red Coach bus, but I needed to get to Dallas a little later than usual so was obligated to take a later trip-forcing me to only have the option to ride Grayhound, or Flix. I chose Flix and it was the worst choice due to various reasons, such as:1. It is 96 degrees outside, the bus that Flix put me and about 30 other passengers on, has No air conditioning! 2. Apparently, the original bus has “broken down” and that forced 29 people to squeeze onto a 32 seater bus (keep in mind, there is no A/C)3. When I called the Customer Support phone number that they have listed on their website, I was given the complete runaround. The 1st time I called, the lady on the other end sounded drunk and confused. The 2nd time I called, I was basically just told they are still working on it and that I needed to “call them back again in 20 minutes.” Then the 3rd time I was rudely hung up on by a man that barely knew any English. This has been my overall trip experience when riding the Flix Bus today. I promise you, if you have any kind of issue while you’re onboard, you will be stuck dealing with it yourself. I am now coming up on the last hour on my trip right now, fortunately. I cannot wait to get off this bus and get inside somewhere there is A/C! Best of luck on all of your travels!
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
