DO NOT TRAVEL WITH FLIXBUS. Me and my Grandmother attempted to travel from Buffalo to Niagara Falls. The bus was late and pulled into the bus station in Buffalo. Signs at the gate say to wait inside for the driver to board passengers. The driver never came inside and left the stop leaving all passengers behind. Flixbus staff at buffalo station was unhelpful and dismissive towards passengers. Additionally I spent an hour and a half on hold to Flixbus with no answer. I sent them an email explaining what happened and they refused to issue any compensation for the bus driver leaving us behind. I will never attempt to travel again with this JOKE of a company. If I could give 0 stars I would.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
