When you book, you are told that if you cancel 40 days in advance you will get a refund. Which is a LIE.They give you only a voucher.All of this is hidden intentionally so you do not see it when you book.They basically lie so you would give them money.It is fraud and deception illegal under EU law.They then say you can exchange voucher for cash but refuse when you ask.This is all violation of EU consumer law and intentonal deception.They stole £50 from me.This makes me cry.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
