Delayed multiple hours. Bus doesn't show up even after delay, and I am there an hour early. Call support. Support tries to gaslight (or are they lack of english proficiency is so bad I have no idea what they are claiming) that they try to tell me the bus is there, despite me reading out all the buses at the station. They now hang up. Call again, different lady, still horrible at english. Tells me that the bus already left, same story. I finally get a new ticket, and high blood pressure. Eff this, never again. Maybe hire some support with just a high school level of English.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
