Got stuck as a solo traveller in paris, bercy overnight. ( also the original trip from london to paris was delayed 2 hours)No facilities, no toilets, charging points, or water. Very unsafeThere was no update from 2350 u till 3am. The told it was not coming. I was told return to station at 0735 for the next bus. Then next bus (0735) was delayed until 2330 the following day even thougj it was upded delays from 1400, then 2230 then 2330. There was no help. No updates. No food or water no seats no charging points. Original trip should of been £98 from london to paris return. This trip cost me £568. Ticket also disappeared from the app at the last minute. This coach station is like the paris slums.there were families with disabled babies that where also stranded. No help.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
