Had a flix bus booked on Friday 11th July 2025 at 12.30pm from London Victoria after travelling for a couple of hours we stopped at a service station as the air con was not working so we could get a drink. After coming back out to my shock the coach had gone without me snd left another 2 people from the same coach behind. We were all left without our luggage and whatever belongings we had on our seats.(I would like to add the driver had left 3 minutes early)hen trying to contact flix bus of what had happened their response what theres nothing they could do and did not offer any solution. This would have never happened if it was national express and after I get my luggage back I will never use fkix bus again
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
