Worst company ever. Avoid traveling with them. EDIT: They flagged my review as "not relevant experience," so I'm sharing my full story here.The bus was more than an hour late and arrived at the wrong platform. About 12 of us were waiting at the correct platform, repeatedly asking incoming FlixBus drivers where we should wait. All FlixBus buses that day were experiencing significant delays.The bus we were waiting for ended up arriving at a different platform one meant for a bus going to Vienna not Budapest. The driver didn't even bother to call out for passengers, despite clearly being short at least 12 people. As a result, we all missed the bus and had to buy new tickets for another FlixBus, which was also over 90 minutes late.The customer support representative was extremely rude and basically told us that unless the delay exceeds 120 minutes, they don't care.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
