Money taken and no confirmation after waiting over three daysI spent over £50 on two FlixBus trips and never received any booking confirmation. The money was taken from my account, but after more than 3 days and submitting a support form, I still haven’t received a response or refund. Chat support keeps asking me to wait. At this point, it feels like my money is gone with no explanation. Very poor service. I won’t be using FlixBus again unless this is resolved properly.
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Travel through Europe with FlixBus on one of our green buses. With over 100,000 daily connections to around 800 destinations in over 18 European countries you really can explore Europe! FlixBus is a long distance bus operator connecting cities and towns throughout Europe. A strong partner network and an innovative ticketing system have made FlixBus a leading long distance bus company, with a fast growing, extensive European route network. FlixBus offers an alternative to traveling by car, plane or train and guarantees each customer a reliable, comfortable and safe means of transport.
Customer satisfaction has the highest priority at FlixBus. We at FlixBus continually strive for the satisfaction of our customers. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board on one of our green buses again.See more
