The reservation for the bus was made weeks ago for the bus from Zadar to Vodice at 14:00. Asked at the bus stop where it was departing from, the woman said the bus should arrive at platform 1, where we are waiting for it. After it didn't come for 15 minutes, I went to the counter again, only for the woman to call the driver and say "oh, he came on another platform and already left".Great!The woman transferred our reservation to the bus that departures at 16:00. We asked where, says platform 1 again. Are you sure? Of course, it is paltform 1!16:00 It says on the application that the bus is 17 minutes late. OK, not terrible.16:20 there is no bus.16:30 there is still no bus. Back to the counter. The woman has no idea where the bus is. She calls the driver. Still has no idea.Another woman arrives: "Ah, that bus left a long time ago, you have to follow it yourself where it departures from and when it leaves".Really????At 16:40 the app says that the bus should already be in Sukošan at 16:39.Just by chance, we see a FlixBus entering at Platform 2.Our bus to Vodice!!! Full like a fish can, we can forget the reservation because the driver shouts "quick, quick, I'm late" and he is not interested in our reservation. We sat where there was room, luckily we found the last two separated seats.Conclusion: Never again!!!Here no one knows when the bus arrives, where it will stop, when it leaves, if there is room and you can forget about the paid reservation.Customer service, of course, is non-existent. "Send us an e-mail and we will get back to you as soon as possible“. I needed suport now, not an answer in a few days.Disaster from the company!
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