I’LL NEVER USE Flixbus again. I booked a trip from Las Vegas to Palm Springs, California. They gouge you on bags. When I booked I miscalculated my number of bags (I had one more than I originally booked), and they then made me rebook all my bags, and charged me $40 more because I was now booking the luggage closer to the departure time of the trip. In addition, when we booked there was no way to find out the street address of the drop-off point in Palm Springs. So I sent them an email as suggested by their website. This is what I wrote:“Where is the FlixBus bus station in downtown Palm Springs, CA? I booked a ticket there from Las Vegas, but nowhere am I told the street address for where we will be dropped off in Palm Springs. All it says is downtown.”Here is the asinine response I got back:“You did not yet indicate what FlixBus should do to make this right.”I also called their customer service number, which told me “to press 1 for English,” and when I did I got an automated response in German! Their website is terrible, their customer service appalling, and their luggage pricing policy is tantamount to extortion. STEER CLEAR OF THIS COMPANY.
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FlixBus è un operatore di servizi autobus a lunga percorrenza di origine tedesca. Ogni giorno FlixBus collega oltre 300 città europee attraverso la sua rete di trasporto, offrendo una forma di mobilità moderna, sostenibile e conveniente. Con oltre 10.000 collegamenti giornalieri verso oltre 300 destinazioni in 15 paesi, gli autobus verdi rappresentano un’alternativa di viaggio moderna e adatta a tutte le tasche. Una solida rete di partner ed un sistema di prenotazione innovativo hanno reso FlixBus uno dei principali operatori nel campo della mobilità a livello europeo.See more
