I faced refusal to process a refund after returning items. Exercise caution with this company. Always use a credit card for potential disputes, as they seem unlikely to handle refunds. We ordered several boxes in advance to ensure color compatibility with our home, but the shades did not match the samples or online images. When we attempted to return them, we had to organize the return shipment ourselves, wrapping and sending the pallet to their warehouse. After confirming with their support team that they received the return and would process the refund, we waited 15 days with no money returned. When contacting the company, we encountered a rude representative who provided a new refund date along with threats to cancel the refund entirely.
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We believe that flooring is the hub of your home and like all important family members, your flooring will age and grow in character over the decades you will have together, so it is important to make the right choice and this is where flooringhub.co.uk leads the way.
Whether you are wanting the traditional solid or engineered wood flooring look, the simplicity of a high quality laminate, a modern feel with luxury vinyl tiles, or perhaps you’d be more interested in the timeless style of a herringbone floor and all at the best possible prices, then flooringhub is the place to be, so unleash your inner creative and design the perfect sanctuary to complement the life you deserve.
We offer unlimited free samples, a market leading 120 day returns policy, next day delivery and free standard delivery on all orders over £299, so it’s no wonder customers are rushing to be part of the hub family and did I mention we have great prices too.
Our team of flooring experts are available online or on the phone at 0333 002 0375 to assist you in your quest for a new lifelong flooring partner.
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