I have no real issue with Flooring Inc. My issue is with their shipper. Flooring Inc. arranged the shipper, so it is their problem. We ordered a large amount of flooring. About 1,400 pounds in weight. The charges for the order included lift gate service. Flooring Inc. told us order would be delivered on December 30. We had people available on the 30th to direct the truck to the correct location for unloading. The shipment arrived on December 29th without notification..and in the rain. The driver didn't ring the doorbell or try to make contact for instructions when to drop the load. He just dropped it in the middle of the driveway and took off. Unless we were going to put flooring down in a horse pasture, where he dropped it was idiotic. The flooring is contained in cardboard boxes. Any ideas on the structural integrity of those boxes if left in the rain for a few hours??? So, we had to move fast to break down the pallet and get the material under cover quickly. Needless to say, this is the last time we will order anything from Flooring Inc. I should have heeded the warnings from other past customers and done business with someone else.
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FlooringInc is your online flooring superstore. We offer wood, laminate, carpet, vinyl, specialty flooring and more.
