flooringinc.com

2.6
2.6 Based on 21 reviews

FlooringInc is your online flooring superstore. We offer wood, laminate, carpet, vinyl, specialty flooring and more....

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Average Rating

2.6

/
5

21 Reviews

5 Star
38%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
57%

All Reviews

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Review Time

James McCormick
I got all my questions answered and Stephie helped placed my order for me. So helpful and polite. Sh

I got all my questions answered and Stephie helped placed my order for me. So helpful and polite. She also helped me get the best price for what I needed. Was on the phone for a good while but she never rushed me and made sure .everything was good. Thanks Stephie

5
Date of experience: Jan 29, 2026
James McCormick
I got all my questions answered and Zen…

I got all my questions answered and Stephie helped placed my order for me. So helpful and polite. She also helped me get the best price for what I needed. Was on the phone for a good while but she never rushed me and made sure .everything was good. Thanks Stephie

5
Date of experience: Jan 27, 2026
Jack Sherman
They screwed me over on a $100 return

They screwed me over on a $100 return. I got male edges for my garage floor when I needed female edges. I ordered the male edges then they would not take the female edges back. Customer service is crap you are rolling the dice with these people. Look elsewhere.

1
Date of experience: Jan 22, 2026
Nandin Borjigin
This is a scam business

This is a scam business. They always have sales available online/phone. But if you want to talk to a customer service after making the payment, you’re screwed. No CS is available online, they’d direct you to the phone line, which takes forever to get answered.

1
Date of experience: Jan 21, 2026
Privacy
Excellent customer service

I spoke with customer service, who were friendly and concerned about my issue. We came to a full resolution which has resulted in my commitment to use them in the future.

5
Date of experience: Jan 20, 2026
Liz Beth
Called in due to needing tracking…

Called in due to needing tracking number. They were super helpful in getting me the info I needed and my delivery was seemless.

5
Date of experience: Jan 19, 2026
Needed garage flooring for my home

Needed garage flooring for my home; worked with their sales agent to calculate exactly what I needed, along with installation tools. They got me everything I needed. Very happy with my purchase!

5
Date of experience: Jan 09, 2026
Kevin
Great People, Great Prices

FlooringInc has always been great to me. I have ordered from them multiple times and they seem to always have the best prices and a kind and knowledgeable staff.

5
Date of experience: Jan 07, 2026
Absolutely horrendous customer service

Absolutely horrendous customer service. Ordered $800 in flooring, received the wrong product, and have been calling for 2 weeks waiting on hold, chatting with AI robots, and still no return call. I’ve waited (collectively) for hours on hold. Terrible, awful, customer service.

1
Date of experience: Dec 29, 2025
Bill Anderson
Beware of the shipper selected

I have no real issue with Flooring Inc. My issue is with their shipper. Flooring Inc. arranged the shipper, so it is their problem. We ordered a large amount of flooring. About 1,400 pounds in weight. The charges for the order included lift gate service. Flooring Inc. told us order would be delivered on December 30. We had people available on the 30th to direct the truck to the correct location for unloading. The shipment arrived on December 29th without notification..and in the rain. The driver didn't ring the doorbell or try to make contact for instructions when to drop the load. He just dropped it in the middle of the driveway and took off. Unless we were going to put flooring down in a horse pasture, where he dropped it was idiotic. The flooring is contained in cardboard boxes. Any ideas on the structural integrity of those boxes if left in the rain for a few hours??? So, we had to move fast to break down the pallet and get the material under cover quickly. Needless to say, this is the last time we will order anything from Flooring Inc. I should have heeded the warnings from other past customers and done business with someone else.

1
Date of experience: Dec 29, 2025

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Business Details

  • FlooringInc is your online flooring superstore. We offer wood, laminate, carpet, vinyl, specialty flooring and more.

  • language https://flooringinc.com

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