floralsecrets.co

2
2 Based on 106 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Alicia B.
Watch for extra billing

Tried to order a single item, and approved the charge through PayPal. Look again, and now there are two charges - one is my original order, the other is $87 worth of items in the wrong size that I definitely didn't approve, and it looks like it's a monthly subscription. Emailed the company asking for a refund, and got a generic response telling me sorry, but offering a discount if I kept the unwanted order. I say no thanks, and ask again for a refund. They go radio silent. Had to go through dispute resolution with PayPal before they would provide a refund. By the looks of some Reddit posts, this isn't unusual - extra monthly charges popping up after your initial purchase. Would highly recommend you steer clear. May 2024: Update, it's five months later, and now they want to "try to make things right" - no thanks, I don't trust you in the slightest.

1
Date of experience: Nov 28, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More