If I could give negative stars, I would. The customer service is terrible, and it feels like a scam! My attempts to get a refund have been ignored. The seller has changed their return policy to blame customers, which is dishonorable. They refuse to provide a return shipping label, forcing me to spend more money to return an unused item. It's been a frustrating back-and-forth with no resolution, and I'm running out of time to return within the 30-day window. I have emailed repeatedly, but they only offer discounts and charge fees for returns. This company is not trustworthy; I just want my full refund. The package is unopened, and the material looks cheap through the packaging. Please dispute this charge; I need my money back.
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