I had a highly disappointing experience with this company, and I would not recommend their services. It has been a significant waste of time and money.For the first test, I wasn’t informed that temperature-sensitive products would be mailed to me during the summer, while I was out of the country with my family for over a month. By the time we returned, the products had spoiled. To address the issue, I had to involve my doctor to get any support. Eventually, a company representative instructed me to use the second test for a retest and promised new products.The second test took an unreasonably long time to process, and before it was even completed, I received a shipment with only one product instead of the full set, along with incorrect instructions that referenced multiple products. When I emailed them—the only communication option available—to clarify the instructions and inform them of the missing products, I received no response at all.Weeks later, I got an automated email stating that the results of the second test were ready, but there was no follow-up, no instructions, and no customized product sent to me. After all this, I’m left out of pocket a considerable amount with absolutely no benefit, wasted products, and wasted time.What’s most frustrating is the lack of customer support or any effort to help me navigate the process correctly. The company’s approach feels careless and unprofessional. I am incredibly disappointed and strongly advise others to look elsewhere for better service and support.
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Floré has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.
